See How Your Brand Shows Up in AI Search
Track your brand across AI search and LLM answers to see where you’re mentioned, where you’re cited, how you rank against competitors, and how AI describes your business.
Track ChatGPT, Gemini, Perplexity and more from one workspace.
AI Search Visibility
63 checks · 7 engines · last scanned 2 hours ago
Visibility
68%▲ +6
named in 68% of checks
Citations
41%▲ +9
linked in 26 of 63
Position
3.2▲ +0.4
avg rank in sources
Sentiment
74▼ −2
out of 100
- Visibility
- Citation rate
Top prompts
- best customer service software for SaaS12240
- best alternatives to Zendesk8160
- help desk software compared on price6242
- best help desk for a small support team3168
- AI chatbot for customer support194
Cited sources
- g2.com3823.7K
- reddit.com3114K
- zendesk.com2610K
- capterra.com175.5K
- youtube.com111.9K
Trusted by teams who track their brand in AI
Google ranks pages.AI recommends brands.
People aren’t only searching for “best customer service software”. They’re asking for a recommendation — and getting one.
What people now ask
What customer service software should a growing SaaS company use?
What are the best alternatives to Salesforce?
Which help desk is best for a small support team?
best customer service software
g2.com › categories
18 Best Customer Service Software in 2026
Compare the top-rated help desk and customer support platforms, with verified reviews from real users.
capterra.com › helpdesk
Top Help Desk Software — Compared
Side-by-side pricing, features and ratings for the leading ticketing and live chat tools.
zapier.com › blog
The 12 best customer service tools
We tested dozens of apps to find the ones worth your team's time this year.
Ten links. The visitor still has to choose.
What customer service software should a growing SaaS company use?
For a growing SaaS team, the usual shortlist is Intercom for conversational support, Help Scout if you want something lighter, and Freshdesk once you need heavier routing and reporting.
Sources
- g2.com
- helpscout.com
- reddit.com
- intercom.com
Your brand was not named in this answer.
One recommendation. Three brands. Either you are in it or you are not.
The answer isn’t ten blue links. It’s a recommendation. Easy Fetcher shows whether your brand is part of that answer.
See which prompts name you — and which name someone else.
See the four parts behind your AI visibility score
Every part is normalised to the same 0-100 scale, then weighted into one score with a verdict. The parts stay visible underneath, so a low number is always traceable to the thing causing it.
Visibility
40% of score68%of prompts- Named in the answer68%
- Absent32%
Across 50 tracked prompts, checked weekly.
Whether an assistant names you at all — and the part the other three rest on. A prompt you never appear in has no citation to count, no position to rank and no sentiment to read.
Find the prompts you are absent from, then fix the pages meant to answer them.
Citations
25% of score- g2.com38
- reddit.com31
- yourbrand.com26
- capterra.com17
How often an answer links to your site rather than only mentioning you. A link is a route back to you; a bare mention leaves the reader exactly where they were.
Turn the mentions you already earn into links a reader can follow.
Position
20% of score- 1
- 2
- 3
- 4
- 5
- 6
You sit 2nd of 6 cited sources, on average.
Where your link sits among the sources an answer cites. First is worth far more than fourth, and past the twentieth source the placement scores nothing at all.
Prioritise the sources that can move your link nearer the top.
Sentiment
15% of score74Mostly positiveNegativeNeutralPositiveHow favourably the answer describes you once it has named you. It separates visibility worth having from being cited as the expensive option to avoid.
Tone gone negative? Fix the claims, proof and positioning behind it.
One workspace
Everything that shapes your AI search presence
Competitors, prompts, rank, share of voice, sentiment, citations, engines and history — every one measured from the same checks, in the same place.
| Brand | Visibility | Position | Citations | Sentiment |
|---|---|---|---|---|
| zendesk.comYou | 68% | 3.2 | 26 | Positive |
| intercom.com | 81% | 1.9 | 44 | Positive |
| helpscout.com | 57% | 3.8 | 19 | Neutral |
| freshdesk.com | 44% | 4.6 | 12 | Positive |
| gorgias.com | 31% | 5.1 | 8 | Neutral |
See who AI recommends when you're not the answer.
Knowing that your brand is mentioned isn't enough. You need to know who appears beside you — and who wins the recommendation when you're missing.
Explore AI competitor visibilityStop measuring AI visibility as one number.
Your brand can appear everywhere for one question — and disappear completely for another. Track the prompts that matter and see exactly which questions AI answers with your brand.
Explore AI prompt trackingDon't just see who AI mentions. See who AI trusts.
When an AI engine recommends a brand, it often relies on external sources. See which domains and pages are cited, how often, and how that mix changes.
Being named is not the same as being first.
Assistants cite a handful of sources and readers follow the first few. Track where you sit among them on every prompt, and which way it moved.
Explore AI rank trackingHow much of the category conversation is yours?
Every answer in your category goes to somebody. Share of voice is the proportion that names you rather than a competitor — one number for whether you own the conversation.
Being mentioned is not always good news.
An assistant can name you and still describe you as the expensive option. Sentiment tracking scores how your brand is characterised, not just how often it appears.
Your visibility isn't the same everywhere.
A brand may be highly visible in ChatGPT while barely appearing in Gemini, or rank well in Perplexity and lose visibility in Google AI results. Compare across models from one place.
Your AI visibility isn't static.
AI answers change. Competitors change. Citations change. Easy Fetcher keeps your AI visibility history in one place so you can see what moved — and when.
Explore AI search monitoringTrack every major AI search surface
Weekly scans track visibility across AI platforms. Each engine is checked and reported separately, never averaged into a single cross-engine figure.
See the problem. Understand why. Act on it.
Four steps, in the order you would actually work through them — from finding the questions your customers ask to shipping the changes that answer them.
- 01
Discover
Find the prompts your customers ask AI.
- 02
Track
Monitor your brand across those prompts and models.
- 03
Understand
See mentions, rankings, citations, sentiment and competitors.
- 04
Improve
Turn visibility gaps into prioritized SEO and GEO actions.
Connect a domain and see your first results the same day.
Built for teams that need to know where their brand appears in AI.
The same checks answer a different question depending on who is asking — whether you are reporting to a client, a board, or yourself.
SaaS & software companies
Know whether AI names you when someone asks for tools in your category.
SEO agencies
Report AI visibility per client alongside the rankings you already send.
Marketing teams
Track how the brand is described, not only how often it appears.
Content teams
See which pages get cited, and which questions nobody answers yet.
Founders
Watch a category form in AI answers before the traffic follows.
Get prompt tracking, citations and competitor visibility in every plan.
No feature is locked behind a higher tier. Every plan ships the complete toolkit from day one — you move up only when you need more domains, prompts or AI credits, never to unlock something you already rely on.
Starter
Perfect for solo marketers and indie makers.
Billed $168/year: save $60/yr
What's included
- Prompt Tracking: 10 prompts
- 100 AI credits / month
- 1 domain included
- Competitor Citation Tracking
- AI Visibility Tracking
- White Label Dashboards
- Unlimited Keyword Rank Tracking
- SEO Analytics
- Backlink Tracking
- Competitor Research
- SEO Audit & Technical Audit
- Unlimited Clients
- MCP Access: Claude, ChatGPT & Perplexity
- Ready-made AI Skills
- Prompt Library Access
- Email support
Pro
For freelancers managing multiple clients.
Billed $828/year: save $180/yr
What's included
- Prompt Tracking: 10 prompts
- 200 AI credits / month
- 5 domains included
- Competitor Citation Tracking
- AI Visibility Tracking
- White Label Dashboards
- Unlimited Keyword Rank Tracking
- SEO Analytics
- Backlink Tracking
- Competitor Research
- SEO Audit & Technical Audit
- Unlimited Clients
- MCP Access: Claude, ChatGPT & Perplexity
- Ready-made AI Skills
- Prompt Library Access
- Priority email support
Business
For agencies running at scale.
Billed $1488/year: save $300/yr
What's included
- Prompt Tracking: 10 prompts
- 300 AI credits / month
- 10 domains included
- Competitor Citation Tracking
- AI Visibility Tracking
- White Label Dashboards
- Unlimited Keyword Rank Tracking
- SEO Analytics
- Backlink Tracking
- Competitor Research
- SEO Audit & Technical Audit
- Unlimited Clients
- MCP Access: Claude, ChatGPT & Perplexity
- Ready-made AI Skills
- Prompt Library Access
- Dedicated Slack support
Prices shown billed yearly. Cancel anytime.
Frequently asked questions
What is an AI search visibility tool?
An AI search visibility tool tracks whether AI assistants name, cite and recommend your brand when people ask questions in your category. Instead of measuring position on a page of links, it asks the engines real prompts on a schedule and records what came back: whether your brand was mentioned, whether your domain was cited as a source, where it sat among those sources, and how the answer described you. Easy Fetcher turns those checks into one AI search score you can track over time.
How is AI search visibility different from traditional SEO?
Traditional SEO measures where a page ranks for a keyword. AI visibility measures whether a brand is part of an answer. The unit changes from keyword to prompt, from ten blue links to a single recommendation, and from backlinks to citations. A site can rank well and still be left out of the answer entirely, which is why the two need measuring separately.
How do I track my brand in ChatGPT?
Add the prompts your customers actually ask, then Easy Fetcher runs them against ChatGPT on a schedule and records each answer. You see whether your brand was named, whether your domain was cited, where it appeared among the sources, and which competitors were named alongside you. The full answer text is kept with every check, so any claim about your visibility can be traced back to what was actually said.
What is AI citation tracking?
When an assistant answers a question it often leans on external sources, and the domains it leans on are the ones shaping the recommendation. Citation tracking records every source cited across your tracked prompts — which domains, which pages, how often, and how that mix changes. It usually shows that a handful of review sites, forums and comparison pages decide your category's answers.
What is AI share of voice?
Share of voice is the proportion of checks in which a brand is named at all. If your prompts were run sixty times and your brand appeared in forty of them, your share of voice is 67%. It is the foundation of the AI search score — weighted highest, because nothing else about an answer matters if you are never in it.
Can I track AI visibility over time?
Yes. Every check is stored as an append-only record rather than overwritten, so the history is the point rather than a by-product. You can see when a competitor first appeared, when a citation was gained or lost, and when your average position moved — and line that up against the changes you made.
Which AI models can I track?
ChatGPT, Gemini, Perplexity, Claude, Grok, Google AI Overviews and Google AI Mode. Google AI Overviews and AI Mode are read from the live search result rather than through an API, because they are separate systems from Gemini with their own retrieval and their own triggering rules — the two disagree often enough that treating them as one number would be misleading.
See where your brand stands in AI search.
Track the prompts your customers ask. See which AI engines mention you. Find the competitors and sources shaping the answer.



